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Terms & Conditions/Website

Shipping Policy

Our Shipping Policy ensures a reliable and seamless experience. We offer standard shipping with estimated delivery times of 10 -12 business days. Orders are processed within 4 – 5 business days, and tracking information is provided. Shipping rates are included in the product pricing. In the event of damaged or lost shipments, we will promptly address the issue. Customers are responsible for providing accurate shipping information. Chitrakash reserves the right to update the Shipping Policy.

Purchase Process

At Chitraksh, our purchase process is simple and transparent. Browse our unique art products, view the displayed prices that include shipping costs and GST, add your favorites to the cart, review your selection, proceed to secure checkout, choose your preferred payment method, receive an order confirmation, and eagerly anticipate the arrival of your chosen art piece.

Product, Packaging & Pricing

While we strive to depict our products’ colors accurately, please note that monitor settings can affect color perception. Products are carefully packaged in either print/canvas (rolled form) or framed (box/bubble wrap). All product prices include Goods and Services Tax (GST).

Secure Payment Options

Your payments on Chitraksh are treated with the utmost security. We accept credit cards, bank transfers, and pay wallets. We’ve partnered with trusted payment gateways to safeguard your transactions.

Our Return Policy

We take pride in providing detailed information, ensuring your confidence in our products. Due to their uniqueness and fragility, we do not accept returns. However, in rare cases of receiving a damaged item, we will work with you to find a resolution, which may include repair, exchange, or, exceptionally, a return.

Cancellation Policy

The customer can choose to cancel an order on the same day by writing an email to wecare@kamalp39.sg-host.com. The order cannot be canceled once it is processed.

Chitraksh reserves the right to accept the cancellation of any order. Chitraksh also reserves the right to waive off or modify the time window or cancellation fee from time to time.

Privacy

Your privacy is paramount to us at Chitraksh. We respect your inbox by sending our newsletter only to subscribers, giving you the freedom to opt-out at any time. Your email address is strictly used for order processing and communication, never shared with third parties. When you place an order or create an account, we collect essential personal information, including your name, email address, phone number, shipping, and billing address. Rest assured, we never store credit card information on our servers.

International Shipment

For international orders, please contact us for inquiries before placing your order. Reach out via email, phone, or our website’s inquiry form, and we’ll assist you promptly.

Contact Information

For any questions or further clarifications, please reach out to us at wecare@kamalp39.sg-host.com.

Thank you for choosing Chitraksh, your trusted companion in making your space artistically inspirational.